Important Customer Information

Our ​Privacy & Security Policy

While you are browsing Mr Marine, advertising cookies may be placed on your computer to better understand what you are interested in, and cater for it. This does not record any personal customer information as we consider this to be strictly confidential and it is never revealed to any third parties. Your privacy is one of our foremost concerns, and we will never reveal any customer information such as names, email addresses, postal addresses, or telephone numbers to any third parties.

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Our ​Terms & Conditions

Consumer Guarantees Act 1993

The Consumer Guarantees Act sets out minimum standards for goods sold by Mr Marine. If the goods sold by Mr Marine are deficient or faulty, the retailer has the right to repair, replace or refund.

Fair Trading Act 1986

The Fair Trading Act is designed to protect the customer from being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sales of goods an services including: pricing; where the product was made; where the product is from, the meeting of New Zealand safety standards; availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act 1986.

Faulty Products

If a product is has been damaged or is faulty due to manufacturing faults we will at our discretion, either:

Money Back Guarantee

We are to offer an exchange, voucher or refund if you have changed your mind on a purchase as long as the following criteria are met:

This does not apply to perishable goods.

​Shipping & Delivery Information

Your items are usually shipped within 1 - 2 days after you have placed your order. You will be able to view your orders in your account history if you have an account, and you will receive and email with your order number which can be used on the 'order tracking' page to see the progress of your order.

Shipping - within NZ

When shipping domestically we use a range of couriers to give our customers the best possible delivery time at the best possible price. During the checkout process you will be able to view and select the most appropriate shipping option for you from a range of options, and we will email you the details of your order and shipping so you will be able to view the status of your order via our order tracking page, or the selected couriers track-and-trace facilities.

Contact: Mobile: 0211429700